Our Commitment
- Straight talk. Straight action.
- Regular communications and all telephone calls/emails
returned within 24 hours.
- Treatment with the dignity and respect you deserve.
- Education - explaining your rights and options. Helping
you make decisions that work best for you.
Reduce Your Stress
The most important aspect of your claim is your health. The
added stress of dealing with ICBC and confusion about how
“it all works” is counter productive to you getting better.
Medical studies have shown that one of the biggest obstacles
to physical recovery is the level of psychological stress a
person is under. We are here for you - to answer your
questions and concerns by someone who is totally on your
side. Let us help carry your load and deal with the ICBC
headache.
Private Medical Specialists
and Testing
While we always try and work with your doctors and the
public medical system, sometimes that is just not enough. We
will then arrange assessments with the best specialists and
private medical testing (MRI). First to ensure you get the
best medical care. Second to put your claim forward in the
best possible way with ICBC.
Know Your Rights. Know Your
Options.
We see our job as being “educators”. Our job is to
explain how the system works, the options you have, the pros
and cons of each option. This allows you to make an informed
intelligent decision about how best to pursue your claim. No
two people are alike and therefore how we deal with each
claim is different. You will not be left at the end of the
day wondering “What was this all about? What could I have
done? What should I have do?” Our job is to give you that
peace of mind.