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Unpaid wages and commissions in Burnaby: records, deadlines and possible routes

A missing payment can be a payroll error, a commission-plan dispute or a broader termination issue. The right route depends on what the money represents and which legal regime applies.

Identify exactly what has not been paid

Separate regular wages, overtime, statutory holiday pay, vacation pay, commissions, bonuses, expense reimbursements and termination compensation. Different rules or contract terms may apply to each category.

B.C.’s Employment Standards Branch provides current information about minimum standards for wages and payment. Its 2026 Employment Standards guidance is a useful starting point for provincially regulated workplaces.

Commission disputes often turn on the plan language

Commission plans should be read carefully for the event that earns the commission, payment timing, chargebacks, cancellations and what happens when employment ends. A dispute can arise where a sale was substantially completed before termination but payment would ordinarily occur later.

Preserve sales reports, CRM records available to you lawfully, commission statements and written plan terms. Do not take confidential employer data you are not entitled to retain.

Employment Standards complaints have their own deadlines

The Employment Standards complaint process is designed to enforce statutory minimums for covered employees. A terminated employee generally has six months after the last day of employment to file a complaint, according to the province’s current complaint guidance. Other court claims can have different limitation periods.

Because forum choice can affect remedies, do not assume that filing one type of complaint preserves every other possible claim.

Final pay and termination can overlap

When employment ends, unpaid compensation may be only one part of the dispute. The employee may also need to assess notice, benefits, bonus entitlement or a release. See the severance-pay guide and wrongful dismissal guide.

Records that make a wage claim easier to understand

  • Employment agreement and compensation plan
  • Pay statements and time records
  • Commission statements and sales records
  • Vacation records
  • Termination letter
  • Emails about disputed calculations or deductions
  • Bank records showing amounts actually received

Questions people often ask

Can commissions be wages?

Commission compensation can engage employment-standards rules, but the specific plan and circumstances matter.

Can I use the Employment Standards Branch for every compensation dispute?

No. Coverage, statutory jurisdiction and the nature of the claim matter. Some disputes may require another process.

Should I wait for payroll to fix it?

Reasonable internal follow-up can help, but do not let statutory or civil limitation periods expire while waiting.

General information only. Legal rules and procedures can change, and their effect depends on the facts. Verify current information using the linked official sources and obtain advice from a B.C. lawyer where your rights or obligations are at stake.

Verify current rules before acting.

Legal deadlines and procedures can change. Use the authoritative B.C. sources collected on our resources page, then obtain professional advice where your rights or obligations are at stake.

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